Support

Every solution Nebulas Xcelerate provides is accompanied by a Technical Support Contract with a Service Level Agreement (SLA).
The levels of support available range from 8×5 telephone support through to full 24×7 support with remote diagnostics. All Nebulas Xcelerate Technical Support Contracts can be combined with on-site support if required.

As a Nebulas Xcelerate customer, you are guaranteed to receive:

Access to the Technical Assistance Centre via phone or email
Problem resolution from a team of certified Acceleration engineers
iFeed technicalupdate service for new versions/patches

If you wish to contact Nebulas Xcelerate support please call 0845 850 0795 or email support@nebulassolutions.com

: Superb Customer Service: Nebulas Security’s account managers understand WAN optimisation from a technical and practical, project management perspective.

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23.06.10: Virtualisation solutions to optimise performance, improve availability and reduce complexity – Webinars 1st, 8th, 15th and 22nd July
15.06.10: Desktop Virtualisation – Expert Webcast 6th July 2010 at 2.00pm